Privacy Policy

Last updated: August 30, 2026

This Privacy Policy explains how DOMIQ ("DOMIQ", "we", "us", or "our") collects, uses, stores, and shares information when you use the DOMIQ mobile application and related services.

1. Information We Collect

Account Information

When you create and use a DOMIQ account, we may collect information such as your name, email address, account identifier, and authentication-related information.

Home and Household Information

We store information you choose to add to DOMIQ, including information about homes, rooms, appliances and other assets, models and serial numbers, purchase details, warranties, maintenance activities, reminders, repair history, household members, and related records.

Photos, Files, and Documents

You may upload photos, receipts, warranties, manuals, and other documents. These files are stored so that DOMIQ can provide its home management features. They are accessible through your account and, where applicable, to household members with whom you intentionally share a home according to their permissions.

Subscription Information

Purchases and subscriptions are processed by the applicable app store, such as Apple App Store or Google Play. DOMIQ does not receive or store your full payment card or bank account information.

We may receive and process subscription-related information such as product identifiers, subscription status, transaction or purchase identifiers, entitlement status, expiration information, and other data necessary to activate, restore, and maintain DOMIQ Premium.

Notifications

If you enable notifications, we may process a device push-notification token and related technical information in order to send reminders, household-related notifications, and service messages.

Analytics and Technical Information

DOMIQ uses analytics to understand how the application is used and to improve reliability and product features. Analytics information may include app interactions, feature usage, screen or session activity, app version, device and operating system information, app-instance or device identifiers, approximate geographic information, and subscription-related events.

Examples of product interactions we may measure include successful or failed sign-in and registration flows, creation or modification of homes, rooms, appliances, documents, maintenance tasks and reminders, household invitation activity, notification interactions, onboarding activity, Premium screen interactions and purchase flows, and use of search, filters, and other application features.

Our analytics events are intended to describe product interactions. We do not intentionally include the contents of your uploaded documents, photographs, passwords, authentication tokens, appliance serial numbers, or other private home records in analytics event payloads.

2. How We Use Information

We use information collected through DOMIQ to:

• create, authenticate, and maintain your account;
• provide home, appliance, document, maintenance, reminder, and household features;
• store and retrieve files and records you choose to add;
• send transactional emails, reminders, and service notifications;
• manage household invitations and sharing;
• provide, synchronize, and restore Premium subscription access;
• protect the service against abuse and security threats;
• diagnose technical problems and maintain service reliability;
• understand feature usage and improve DOMIQ.

3. Analytics

We use Google Firebase services, including Firebase Analytics, to measure application usage and understand how users interact with DOMIQ.

Analytics may record events such as app and feature interactions, authentication flow results, creation or update of records, document workflow actions, reminder activity, household activity, notification interactions, onboarding activity, and Premium subscription interactions.

We do not use analytics data for third-party advertising, and DOMIQ does not use analytics information to track you across apps or websites owned by other companies for targeted advertising.

4. Service Providers

We use trusted third-party service providers to operate DOMIQ. Depending on the feature you use, these providers may process limited information on our behalf.

• Google Firebase — push notifications, analytics, and related application infrastructure.
• RevenueCat — subscription status, entitlements, purchase synchronization, and subscription-related functionality.
• Brevo — transactional email delivery, such as account, invitation, and password-reset messages.
• Cloudflare — file storage and infrastructure services, including storage of user-uploaded files where applicable.
• Apple and Google — processing purchases and subscriptions through their respective app stores.

Service providers are permitted to process information only as necessary to provide their services to us and subject to their applicable data protection obligations.

5. Sharing of Information

We do not sell your personal information.

We do not share your personal information with third parties for third-party targeted advertising, and we do not use your information to track you across apps or websites owned by other companies for advertising purposes.

Information may be shared with service providers described above, household members you intentionally authorize, or when disclosure is required to comply with applicable law, protect users, prevent fraud, enforce our rights, or protect the security of DOMIQ.

6. Household Sharing

DOMIQ allows users to invite other people to a household. When you share a home with another person, that person may be able to access information associated with the shared home according to the permissions and role provided within DOMIQ.

You should only invite people whom you intend to provide with access to the relevant household information.

7. Data Storage and Security

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

Data transmitted between the DOMIQ application and our services is protected using encrypted network connections where supported.

No method of electronic transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Data Retention

We retain account and application data for as long as necessary to provide DOMIQ, maintain your account, comply with legal obligations, resolve disputes, prevent abuse, and enforce our agreements.

When an account is deleted, we delete or anonymize associated personal information within a reasonable period, except where retention is required for legal, security, fraud-prevention, backup, or other legitimate purposes.

Some information may remain temporarily in encrypted backups until those backups are rotated or expire.

9. Your Privacy Choices and Rights

Depending on where you live, you may have rights regarding your personal information, including the right to request access, correction, deletion, restriction, or a copy of certain information.

You may update certain account information directly in DOMIQ. Where available, you may also request deletion of your account through the app.

You may disable push notifications at any time through your device settings.

To make a privacy request or ask a question about your information, contact us at support@domiqapp.com.

10. International Data Processing

DOMIQ and its service providers may process information in countries other than the country where you live. Where required by applicable law, we use appropriate safeguards for international transfers of personal information.

11. Children's Privacy

DOMIQ is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to DOMIQ, our service providers, or applicable legal requirements. We will update the "Last updated" date at the top of this page when changes are made.

13. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or DOMIQ's privacy practices, contact: support@domiqapp.com.